Timeline Dates
CS Timeline
Timeline entries are sorted by the date that you created the timeline post not the date you enter in the post. Some of our CSMs put things in retro-actively at times, so this is causing some confusion. Would it be possible to change the sorting to be by the date that you enter on the post and display that date? They have also requested the ability to filter by date as well as the current options.
Sign up
If you ever had a profile with us, there's no need to create another one.
Don't worry if your email address has since changed, or you can't remember your login, just let us know at community@gainsight.com and we'll help you get started from where you left.
Else, please continue with the registration below.
Welcome to the Gainsight Community
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.
Timeline is sorted by 'Activity Date' i.e. the date you add in the post and not by created date.
Also, we plan to add better filter, search and sort options in timeline very soon.
Thanks,
Nitisha
Our use case is they might enter the Timeline Post in today, but the meeting with the customer actually took place last week. They'd like it to show up as LAST WEEK when the meeting actually took place.