Heathscore trend over time
CS Reports & Dashboards
I would like to create a report which shows either weekly or monthly snapshots of customer health as a whole so I can compare our overall heath week to week / month to month.
Essentially like the reporting Gainsight recommend to configure for their VP around habits, but for their Heathscore metric as a whole > https://support.gainsight.com/Product_Documentation/Reports_and_Dashboards/Examples_and_Tutorials/Co...
Essentially like the reporting Gainsight recommend to configure for their VP around habits, but for their Heathscore metric as a whole > https://support.gainsight.com/Product_Documentation/Reports_and_Dashboards/Examples_and_Tutorials/Co...
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I'm looking at a rollup of all the scorecard metrics, not just usage... not sure if this quite matches.
What was their advice for you though?
Sophie