"As a CSM, I would like to see a flag or indicator next to the client name if there is more than one CTA in our cockpit for that specific client. This would be helpful as I am going through my cockpit so I can tell if I have an outstanding CTA. In this case - this client happened to have one notification to do a business review, and another notification to complete some year end proactive outreach."
Also, if you want to keep your existing grouping, you can use the text search (magnifying glass on the navigation bar at the center of the page) to look for that customer name, and only CTAs for that customer will appear.
Hope this helps!