Scorecard: Ability to have customized healthscoring by segment
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The way you score the health of a particular segment may not be the same across multiple segments. In tandem with https://community.gainsight.com/gainsight/topics/c360-ability-to-customize-page-layout-by-csm-or-cus... need the ability to create a custom Healthscore by segment or customer type.
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This in our roadmap and we will be starting work on this soon. We have a set of low fidelity wireframes and workflow available which we want to review. Will you be available next week for a session?
Thanks
Abhishek S
What is the update here? We'd also like to deploy different health-scores based on different customer segments.