Sorting of Email Templates in Email Assist

Related products: None

Hi All,

This is a small ask, but would it be possible to sort email templates in alphabetical order when sending via email assist?  With a lot of email templates available it can be inconvenient for end-users to scroll through the list to find the email they are trying to send.  If the templates were sorted by name it would be a much better user experience. Thanks!

It would be great to be able to sort by alphabetical order in this drop down. We have a naming convention at our org and it would be great to see them grouped together without having to use the search function. Hoping to get this done as a pebble update in the next release. Right now it sorts by newest to be updated.


Hello All,

We are working on new design which will structure the templates for the user. Please see the attached screen shot of new design. We will update you about the availability of new design in the product.


Hello All,

We are working on new design which will structure the templates for the user. Please see the attached screen shot of new design. We will update you about the availability of new design in the product.

 @chethana That looks fantastic! I look forward to the availability of this feature.


@chethana looking forward to this!


That looks great, is there an estimate on feature release?


Hello @kelly 

This is planned for Q2 release, i will keep you posted about the progress.


Dear @chethana

Any updates on ETA? So looking forward to have all Email Templates nicely organized and sorted.


Would also really like to see this sorting in the Outlook Gainsight Assist plugin.