New Admin page design - feedback requested
None
Hi Community!
As part of our continual process to improve our platform and user experience we are evaluating making a change to the page that is presented when you click on the Administration menu option.
Currently the Administration > Customers page is shown. Feedback from a number of you has indicated that you usually skip this page and are only interested in the navigation menu, as your ultimate destination is usually another configuration page (like Rules, Dashboards, Reports, etc).
The proposed change would present a page with navigation links to all of the administration sub pages. The fly over navigation on the left would still be present, however the links for all pages (and logical groupings) will also be presented and on most screen resolutions, no scrolling would be needed. This would allow you to directly click to the administration page that you were intending to use.
The primary goal being that we reduce the number of clicks and key presses to find a selected administration page from 3-8 down to just 1 click.
What is your feedback? Would this change be helpful?
We do have more longer term plans for making the Admin Home page more useful, so stay tuned for future news on that as well.
As part of our continual process to improve our platform and user experience we are evaluating making a change to the page that is presented when you click on the Administration menu option.
Currently the Administration > Customers page is shown. Feedback from a number of you has indicated that you usually skip this page and are only interested in the navigation menu, as your ultimate destination is usually another configuration page (like Rules, Dashboards, Reports, etc).
The proposed change would present a page with navigation links to all of the administration sub pages. The fly over navigation on the left would still be present, however the links for all pages (and logical groupings) will also be presented and on most screen resolutions, no scrolling would be needed. This would allow you to directly click to the administration page that you were intending to use.
The primary goal being that we reduce the number of clicks and key presses to find a selected administration page from 3-8 down to just 1 click.
What is your feedback? Would this change be helpful?
We do have more longer term plans for making the Admin Home page more useful, so stay tuned for future news on that as well.
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Love the change!
I think adding help text to a support doc or a brief description once a user hovers over a particular module would be a nice touch.
Just an update (since it's been a while since the original post). We're revamping navigation in our product and will be following an approach that lets you directly jump to (and search for) any page FROM any page.
See a short demo below. From the main Gainsight home page (dashboard page) I can navigate all other pages, jump directly to a specific Admin page, and even search for a specific page (Rules engine in this example) and jump right to it.
This is a big improvement in just general navigation of the product, especially for Admins.