If we were to deactivate a timeline activity type (we are adding a custom type "Internal Call" to replace the "Call" standard type) what happens to existing entries under this type?
De-Activating Timeline Activity Types
Hi John,
There will not be any impact on already posted activities/drafts at consumption areas, you can still edit/delete them. Deactivitng an activity type will not allow you post new activities at consumption area.
There will not be any impact on already posted activities/drafts at consumption areas, you can still edit/delete them. Deactivitng an activity type will not allow you post new activities at consumption area.
Yes Indeed we can still report on the de-activated activity types.
Reply
Sign up
If you ever had a profile with us, there's no need to create another one.
Don't worry if your email address has since changed, or you can't remember your login, just let us know at community@gainsight.com and we'll help you get started from where you left.
Else, please continue with the registration below.
Welcome to the Gainsight Community
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.