Increase Character limit of Notes for Email to Timeline

Related products: CS Timeline

Hi Team,

 

As of now If there are more than 33000 characters then Email to Timeline will fail, Is there any plan of increasing the limit if not can we use truncate option here where the Notes till 33,000 characters are updated its truncated after that. Many users have reported that they are unable to use this due to this error.

This is an issue for my company as well. If increasing the max character count isn’t possible, I’d rather see emails truncated than failing to load entirely