Advanced Outreach conditional wait for CTAs

Trying to set up an Email Chain that will trigger a CTA but also wait for that CTA to be closed before proceeding, but the event options for a CTA closure do not align with my CTA statuses.



I watched the video which skims past the part of actioning on the result of a CTA closure.  



This Document states:

[i]"If the prior step is Send Email or Create/Close CTA, the following event configurations will be available:

• [i]Send Email: Email Opened, Email not Opened, Link Clicked, Link not Clicked
  
  
  
• [i]Create/Close CTA: CTA Open, CTA Closed Success, CTA Closed Lost"
  
  

Here is where my confusion lies. I see two options here: CTA Closed Success and CTA Closed Lost

[i]

[i]My CTA Statuses however are set up as follows:

[i]

Which one aligns to the Adv Outreach conditions for "Create CTA"?  None of them look like a 1:1 match.



[i]Category has a Closed Lost option, but not a Closed Success.   [i]Name/Short Name have a Closed Success option but no Closed Lost.



It's confusing. 



Also - in this document under Create/Close CTAs, it states this prerequisite:



[i]"Prerequisites:[i] Users will need to add NSURL in remote site settings to use CTA events within an Advanced Outreach. If this is not added, the CTA events will not be processed."

1. Does this mean that taking actions on CTAs via Adv. Outreach does not work out of the box?
   
2. I was able to google Configure Remote Site Settings and NSURL but neither clue me in on what exactly I need to ask my SF admin to do here.  What NSURL needs to be added to Remote Site Settings?
   
   
3. Don't assume every Gainsight admin is a SF Admin or web developer.  More context around statements like this is required for documentation to be better leveraged and understood.