Allow configuration within Programs for failed participants to create a CTA if certain conditions are met. Our work-around for this is to create a rule separate from the Program that creates a CTA when a participant fails. This is significant more admin development and breaks to workflow into 2 different Gainsight features, which is not ideal for troubleshooting issues.
New branch of programs for failed participants
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+1 - I got a request for this yesterday. Would love to be able to configure it with the program instead of separately.
This was recently discussed in a VCAM for JO logging to Timeline as well.