October 27th - Webinar - Accurately Gauge Customer Health Score

  • 17 October 2022
  • 2 replies
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Userlevel 6
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  • Gainsight Employee: Veteran Rookie
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Join us on October 27 at 11am PT as Thomas Maier, Gainsight Admin at Tugboat Logic and the Gainsight team walkthrough how you can proactively monitor your customer’s vital signs, usage trends, and other important dimensions in Gainsight using Health Scorecards. During this webinar you’ll learn: 

 

  • What are Health Scorecards and how are they used 
  • How it can help to deal with the Customer based on the sentiment 
  • What level of granularity we’re following at GS to get the Overall score 
  • Know the prerequisites & ensure to follow the relevant best practices!

Date: 27th October 2022

Time: 11 AM PT

Register today for the Zoom link.

 


2 replies

Userlevel 6
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Here’s the recording of this session;

 



The slide deck used in the meeting is attached.

Userlevel 7
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Thanks for the awesome asset guys… keep em coming @TMaier@yuniyal@Ankita Singh  , @sourav_kar  🙌

And embedded the video in your post Yash. :)    

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