I'm building a Program to automate part of our renewal cycle. I have a couple variants I'd like to use that will be sent to different customers based on a field on the opportunity in Salesforce. We are currently adding additional values to this field (picklist) but it may not be updated for some time. If I set a variant to only send to a customer if this field equals particular value and that value will only exist in the future (the field is always there), will this impact the future sends in this program once that new value is available and begins to be populated in the field?
To me, it seems like email sends will be fine since the filter on the variant is set to defined condition (i.e. Field = Value 1) so it will only send once that value exists.
However, in the query, I am filtering based off the field as well to exclude everything value except one value that currently exists. I'm assuming that once a new value is added to the picklist field the query will also exclude this new value and any other new values by default. Would I have to change the filter to not sort based on possible values and just use the variants to filter customers?
Best answer by dan_ahrens
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