Linked objects - include actual link to the specific records
CS Cockpit & Playbooks
When linking a CTA to a specific SFDC object such as opportunity or contact - there is no actual link to that record in SFDC. Can we make the name of the linked objects an actual link that will open the SFDC record (e.g. specific opportunity)? Or include the link somewhere in the Linked Objects UI?
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Agree, implementing it is already in our short term plan. Will update exact ETA once it is confirmed.
Thanks,
Nitisha
Do you have an update on this? This seems to be a basic feature we missed. I get this request for every customer I have implemented linked objects.
Thanks!
This functionality is coming in Nov release.
Thanks,
Nitisha
You can find more details here