Gainsight Timeline - Ability to include external attendees outside of the client's org
None
Hi all,
I want to submit a feature request for the ability to add contacts outside of a customers org as an External Attendee when logging a call on the Timeline.
There is a business use case where our CSMs have partners join calls frequently and it would be very helpful to capture that in the timeline notes.
Thanks!
I want to submit a feature request for the ability to add contacts outside of a customers org as an External Attendee when logging a call on the Timeline.
There is a business use case where our CSMs have partners join calls frequently and it would be very helpful to capture that in the timeline notes.
Thanks!
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We have the same need. It's pretty common in software to have partners for implimentatoin. For example Gainsight does it!!! So adding those external attendees to timeline would be amazing.
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