Overdue CTA Notifications
None
Request from VMware -- I know we are looking to overhaul the notifications on CTA/Tasks in the near future. VMware asked today if we could come up with an option to alert users of CTA/Tasks when they flip to overdue.
I agree that this could be a pretty useful option.
Thanks!
I agree that this could be a pretty useful option.
Thanks!
Sign up
If you ever had a profile with us, there's no need to create another one.
Don't worry if your email address has since changed, or you can't remember your login, just let us know at community@gainsight.com and we'll help you get started from where you left.
Else, please continue with the registration below.
Welcome to the Gainsight Community
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.
Currently, couldn't this be handled with a CoPilot outreach built on Task or Calls to Action? It just wouldn't be in a digest format.
What @Will said is correct, as a workaround we can achieve this via CoPilot functionality
Here is the condition to configure.
Please let me know if you need more help here.
We are hearing this a lot as a requirement in procurement decisions
Joseph,This is added to our road-map. Thanks for posting .
What @Will said is correct, as a workaround we can achieve this via CoPilot functionality
Here is the condition to configure.
Please let me know if you need more help here.
adding image once again.
We are hearing this a lot as a requirement in procurement decisions
To make the notifications better we have added this in our short term road-map, but we will consider this only for NXT.
Thanks for posting!
Any updates on this? Our CSMs are asking for this enhancement as well.