CSMs at CA Agile Central would love to have a toggle in the main cockpit screen to pop open all the CTAs and show the tasks under them in one click (expand the tasks for all CTAs)
Is this planned?
Have an option to show all tasks under CTAs in cockpit
CS Cockpit & Playbooks
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The usual workflow with handling CTAs is that the CTA title and description given enough detail allowing the CSM to choose with CTAs to prioritize and then once they've prioritized, they then get into the details on each one, working them one at a time.
Do your team members work differently?
Have you tried the Expand All and Collapse All Icon at the group level?
If the Use-Case is to look at all the Task for the CTA's assigned to you, then select view as My CTA's and Group By All and click on the Icon, which will expand the Tasks list.
Similarly we can Group By Type and click on Icon for that Particular group (for example like Activity)
Hope this would solve the Use-Case
Regards,
Hitesh
This 'Collapse All' option only appears when 'group by' is set to 'All'.
I think te request here is for this option to be available regardless of the 'group by' applied.