Are there any plans for adding accessibility controls to the Knowledge Center Bot widget or Embedded Bot? Being able to launch the bot from a keyboard stroke is nice but also having the ability to navigate the tabs and articles would be a great enhancement.
Accessibility Enhancements for Knowledge Center Bot
PX KC Bot
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Accessability First and Always!
Would be also good to be able to launch engagements with keyboard actions. E.g. if I map an Engagement to a button in my web app, and I “tab + enter” that button, the Engagement should launch. It currently does not.
Any updates on supporting accessibility?@aroberts @harshibanka
Hi@peppe , This doc has great details on the default accessibility functionality of PX engagements and the KC Bot.
https://support.gainsight.com/PX/Install_PX/Gainsight_PX_Accessibility_(A11Y)