Add ability to customize date range when producing Success Snapshots
None
I have not begun using Success Snapshots yet for various reasons but talking with my Gainsight CSM I understand that if I have formatted a presentation to have specific Reports show up on the slides, the date range will be hardcoded and the CSM would not be able to select an alternative date range.
Sometimes adapting to customer schedules has an impact on the date range of data you plan to share. There needs to be flexibility in the SS feature for the CSM to select a date range that maps to their specific need.
Sometimes adapting to customer schedules has an impact on the date range of data you plan to share. There needs to be flexibility in the SS feature for the CSM to select a date range that maps to their specific need.
Sign up
If you ever had a profile with us, there's no need to create another one.
Don't worry if your email address has since changed, or you can't remember your login, just let us know at community@gainsight.com and we'll help you get started from where you left.
Else, please continue with the registration below.
Welcome to the Gainsight Community
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.
1) Formatting changes similar to what has been reported here - https://console.getsatisfaction.com/gainsight/conversations/increase-ability-to-format-success-snaps...
2) Ability to have multiple summary widgets on same PPT slide
3) Customize dates as you have suggested here.
Thanks for bubbling this up Brad, let me see what I can do.
Hello to everyone on this thread. I am the product manager for Success Snapshots. I have some follow up questions before solving this problem for everyone