This is Tim Wong from the ION Trading. We are wondering is there anyway we can export the email template? or a way to back them up. Please let me know. Thank you
Best answer by dan_ahrens
View originalIs there anyway to export/backup email template
Hi
This is Tim Wong from the ION Trading. We are wondering is there anyway we can export the email template? or a way to back them up. Please let me know. Thank you
This is Tim Wong from the ION Trading. We are wondering is there anyway we can export the email template? or a way to back them up. Please let me know. Thank you
Userlevel 7
+2
Hi Tim,
Are you looking to do this as a one off or for all the templates in your instance?
If it's a one off template you want to copy, the best way is probably to go into the HTML Editor and copy the entire body of text so you grab all formatting and embedded tags.
Are you looking to do this as a one off or for all the templates in your instance?
If it's a one off template you want to copy, the best way is probably to go into the HTML Editor and copy the entire body of text so you grab all formatting and embedded tags.
Userlevel 7
+1
Hi Tim,
Could you please let us know the exact use-case you are trying to achieve.
As @Dan Suggested below, we have a way to copy the entire HTML code, and we are not sure where exactly you want it to be reused. An exact use-case will help us to answer you better.
Could you please let us know the exact use-case you are trying to achieve.
As @Dan Suggested below, we have a way to copy the entire HTML code, and we are not sure where exactly you want it to be reused. An exact use-case will help us to answer you better.
Hi Dan and Sai
It will be an one time backup. So you say we have to go to each template and grab the html? But since we have more than 300+ email templates. It will take forever... Is there any easy way to just back up the 300+ email templates?
Tim
It will be an one time backup. So you say we have to go to each template and grab the html? But since we have more than 300+ email templates. It will take forever... Is there any easy way to just back up the 300+ email templates?
Tim
Hi Sai
Just want to follow up with this. Does Gainsight offer one time backup/export for all the email templates (300+) that we have? Please let us know. Thank you
Tim
Just want to follow up with this. Does Gainsight offer one time backup/export for all the email templates (300+) that we have? Please let us know. Thank you
Tim
Userlevel 7
+1
Hi Tim, Sorry for the inconvenience, we don't have a option to back-up all at a time.
Could you please brief your use-case, so that we will look into the possibilities.
Could you please brief your use-case, so that we will look into the possibilities.
Reply
Sign up
If you ever had a profile with us, there's no need to create another one.
Don't worry if your email address has since changed, or you can't remember your login, just let us know at community@gainsight.com and we'll help you get started from where you left.
Else, please continue with the registration below.
Welcome to the Gainsight Community
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.