Currently, only the due date for the entire CTA Playbook displays in Google Calendar using the integration, but would be more helpful if the names/due dates for each nestled task inside of the CTA were generated as calendar events.
Display names/due dates for nestled tasks in CTA Playbooks in Google Calendar
CS Cockpit & Playbooks
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This goes all the way back to the Horizon Cockpit redesign where we initially lost Task view (and IMO the re-implementation of that is still lacking) and had to really work to get it back.
If I’m a CSM, the calendar, cockpit, or wherever my CSM related details show up needs to answer this one question: “When is the next thing due?”.
Not showing that information and showing the latest possible due date for a group of activities does not answer that question.
There should at least be a user-selectable option that if a CTA has tasks, the tasks sync as calendar entries and if there are no tasks sync the whole CTA.