To illustrate, I have an image that is 600x600 pixels. In the template, I shrank it to 100x100. Testing the email, the image is out of proportion, probably rendered at 600x600. As a workaround, I created a similar image in 100x100 pixels and this one renders as expected and seen on the screen.
This is annoying as we are in the process of converting all of our campaigns from Outreach to AO. We will have to carefully retest every template to ensure they render correctly.
Best answer by abhishek_sivaraman
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