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Support program access in NXT org's for "profesional" SFDC instance

hardik_mota
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Hi Team,



One of our customer was unable to access program, inspite of all the required permissions provided in "professional" instance. The Programs started working after the client upgraded their SFDC instance to Enterprise - it would not work on Professional.



Error message: https://cl.ly/76a3dc70b84e



Hence logging this request to support programs for "profesional" SFDC instance


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Best answer by dan_ahrens 31 May 2019, 21:46

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Hardik

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manu_mittal
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Professional Edition is not supported because there's no api access to work with.


dan_ahrens
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Hi Hardik, please refer to this link:https://support.gainsight.com/View_More_Categories/GainsightNXT/01Onboarding_and_Implementation/Onboarding_for_Gainsight_NXT_in_Salesforce/Login_and_Permissions/Install_and_Configure_Gainsight_NXT_in_Salesforce#Prerequisites



Gainsight can be installed into the following Salesforce editions:



Developer Edition



Enterprise Edition



Any other higher Editions


VP of Customer Success at Forcepoint
hardik_mota
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Thanks for the heads up, Dan & Manu!


Hardik

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