Hey There,
Customer needs an option to override the report filter in the dashboard for every user. Currently we make use of lock button which will be available in the report filter. If you lock the filter it will be applicable to all users viewing the report in the dashboard and not able to make any changes to that report filter in the Dashboard home page.
But we do want the users to have the flexibility to make changes but as an admin I should be able to override their changes whenever required. This could be simply adding a new filter for all.
Override the Report filter in the Dashboard for every user
CS Reports & Dashboards
Sign up
If you ever had a profile with us, there's no need to create another one.
Don't worry if your email address has since changed, or you can't remember your login, just let us know at community@gainsight.com and we'll help you get started from where you left.
Else, please continue with the registration below.
Welcome to the Gainsight Community
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.
Our use case is when an admin makes an update to a report within the dashboard, the filters remain as the individual user and does not override when the admin makes changes. We need the ability to either override the filters or at least have the option for users to opt out of the admin updates to filters. Here is the link that support provided me with and is exactly what we are experiencinghttps://support.gainsight.com/Product_Documentation/Reports_and_Dashboards/Admin_Configuration/How_%E2%80%98User_State_Preservation%E2%80%99_works_with_Dashboards .