Browser/email client compatibility in Journey Orchestrator

Related products: None

This is a two part suggestion regarding Journey Orchestrator:

  1. It would be nice to have insight on what browsers and email clients our emails are opened up in, so we can make sure we’re maximizing how they look and perform when they get there. 
  2. Being able to see how your email template renders on different devices and email clients in the “Email Templates” screen. For example, seeing how the email looks differently on an tablet, phone or desktop with gmail vs outlook right from the template screen. 

 

@elizabeth_04d7d9 

  1. It is difficult to get the data of recipient browser but I understand that it will add a lot of value. We will continue evaluating options to get this data.
  2. We plan to give the option to simulate and test the email templates on different browsers and devices in the short term