Hi all - new to the community and curious how other handle an Annual Business Review with a client that has multiple SAAS assets from your company. I ask because our company’s clients could have up to 15 different SaaS solutions (all provided by us), that our CSMs need to include in an Annual Business Review. We were pretty efficient with our processes before when we were only reviewing performance and goals for 2-3 assets but now - it is getting to be a bit much. Anyone else out here have a similar issue that wouldn’t mind sharing some best practices or ideas related to this?
Thanks!