Question

Allow Timeline Custom Activity Types in Sally for Slack

  • 29 September 2017
  • 3 replies
  • 42 views
seth
Rank
Userlevel 7
Badge +6
  • seth
  • Gainsight Employee: ACE
  • 548 replies
I've learned that Sally doesn't support custom Activity Types from Timeline. (via support ticket #30362)



I'm sorry to say that this makes Activities via Sally useless for us, since we're using custom activity types almost exclusively. I was really looking forward to letting our execs see so easily what a CSM has been doing with a customer! Is it on the roadmap to support custom types?



This is how Sally looks when you only have activities with custom types, which is an unfortunate user experience:



Director of Community, Gainsight

3 replies

seth
Rank
Userlevel 7
Badge +6
Looks great! Thank you, Rajesh
Director of Community, Gainsight
rajesh_gande
Hi Seth,



We are now supporting custom activity types in Sally! Please check and let us know if you face any issues.
rajesh_gande
Yes. We are working on adding this capability.

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