Send 1 email to multiple contacts with the same role from Journey Orchestrator Programs

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From JO Programs based on query builder logic, we would like to have the ability to send 1 email to multiple people with the same role (Admin) within the same customer account. 

I have seen this idea, however to me it doesn’t solve for the need to send 1 email to multiple people of the same role, does it? 

If there is a work around to this, kindly please share.

Thank you for considering it!

Hi Team,

This will be great if Gainsight team can come up with a solution for this use case. We to had the same request raised by our CSM team a week ago.


Hi GS Community,

 

I agree, this would be a great feature. Instead of each individual at a company receiving a separate email, there are many instances where we want everyone to be on a single email. That would be a game changer for our CSMs!