From JO Programs based on query builder logic, we would like to have the ability to send 1 email to multiple people with the same role (Admin) within the same customer account.
I have seen this idea, however to me it doesn’t solve for the need to send 1 email to multiple people of the same role, does it?
If there is a work around to this, kindly please share.
Thank you for considering it!
Hi Team,
This will be great if Gainsight team can come up with a solution for this use case. We to had the same request raised by our CSM team a week ago.
Hi GS Community,
I agree, this would be a great feature. Instead of each individual at a company receiving a separate email, there are many instances where we want everyone to be on a single email. That would be a game changer for our CSMs!