Response from Customer

Rule Schedule Matrix View

  • 26 April 2018
  • 5 replies
  • 48 views

Userlevel 7
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Something that I've created and found to be useful is a schedule matrix for all recurring rules and uploads.  This way, I am able to know when I have a lot of rules scheduled and when the system has some 'free time' where nothing is running.  It also allows me to make sure I upload any relevant data before any rule that might use said data triggers.



It would be valuable to me to be able to download a similar list or matrix of all of my recurring rules.  The current snapshot does not include bionic rules, so it can't be used to fully 'inventory' all of our rules. 

5 replies

Userlevel 6
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That's awesome Kate! It's been in our backlog to create something like that as well! It would be FANTASTIC if Gainsight had that built in. I know the OUtreaches have a "calendar" type view but it would be SOOOO useful if we had a full calendar with all scheduled, outreaches, advanced outreaches, rules, etc. AND be able to filter the views. 🙂
Userlevel 7
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Agreed. This would be immensely helpful. I understand that there is a challenge given the cron scheduling, but it is doable, and would be amazingly helpful!
Userlevel 5
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In our org we are heavily using the rule execution timeline to diagnose inefficiencies and slow-running rules. A view of when they are scheduled would be helpful for planning, a similar view for when they actually run (or a component of the same view) would be awesome. This idea is too good to scope creep like this, but thought I would put in my two cents. 
Userlevel 5
Hi Kate,

Thanks for the awesome idea. We have plans to enable Bionic Rules in config snapshot. To be able to download in a format like this will definitely be a value add. I will keep you posted as and when we make progress on this.

Regards,
Jitin
Userlevel 7
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Jitin, Karl told me Gainsight is not focused on enhancing Config Snapshot in near term roadmap because it hasn't gotten much use.  Can you confirm?

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