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Remove the ability for customers to change week labels


Userlevel 7
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If customer is unsure what they are doing in Usage Data configuration screen they can zap (white screen) reports and affect rules if they change these settings inadvertently. Currently, there isn't even a warning message that pops up when you go to change start/end date of the week. Can we restrict access for the user to change this without Gainsight support's assistance? If a change like this is needed, Gainsight should be involved in the process. 

2 replies

Userlevel 6
We will look at providing more information on the change and ask for confirmation before making the change. 
Userlevel 7
Badge +1
Any update?  This can cause mass confusion for customers, especially if they change it and it runs for a couple of weeks.

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