Refresh Google Big Query Views/Fields Without Requiring Connector Re-Authorization

  • 19 April 2022
  • 2 replies

Userlevel 2

Hi Team!


It seems that the current state of the Google Big Query requires that the connector to be re-authorized in order to refresh the views and fields available to the connector. This is not ideal as it makes changing and validating the ingestion of data into Gainsight very cumbersome and manual.


The idea is that going forward it would be great if refreshing the available views/fields was automatic like with other connectors.





2 replies

This should definitely be considered a bug. The authorization token already gives the connector the rights to query the tables. There’s no need to request a new token to refresh the tables.


Furthermore, this is very disruptive as an authorized admin needs to go the extra length to authenticate as the service account authorized for this job. Doing that on a prod environment just to refresh a schema is just not what any respectable organization expects to do.

Userlevel 3

@wscupham , thank you for raising this request. We have acknowledged this issue and will plan to fix it soon. We will keep you posted on the release date