Acknowledged

Phone number type field

  • 30 April 2020
  • 2 replies
  • 54 views

Userlevel 5
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We cannot currently use the Person object for adding of new contacts by our CSM’s because if they add a phone number it either strips the 0 from the start of it or doesn’t allow a + to be included for international numbers. 

 

Could we please have a phone number type field which allows for these things and allows us to write back to the phone number type fields in SF contacts. 


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Userlevel 7
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We cannot currently use the Person object for adding of new contacts by our CSM’s because if they add a phone number it either strips the 0 from the start of it or doesn’t allow a + to be included for international numbers. 

 

Could we please have a phone number type field which allows for these things and allows us to write back to the phone number type fields in SF contacts. 

@HollySimmons This is in our long term road-map. 

Userlevel 7
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@sai_ram Can it be moved to the short-term roadmap? Currently looking at how to bring in phone numbers from SFDC contact records to GS Company Person and it looks like I can’t even view the standard SFDC phone number field, likely because it isn’t a supported data type :(

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