Enable Rules Engine to update with the option to replace Features comments or adding to them
None
Right now we use Features to see which of our in app features are being used by our customers and the rules engine to populate this. Since Features are just yes/no we use comments to document the exact usage, ie 75% but our threshold for yes is 50%. Currently the comments system, replicates itself until the character limit is reach (ie. 75% 75% 75% 75%...). It would be lovely to have the choice to replace the existing comment.
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Is there any response or progress from Product on this?
Added this to the roadmap will keep you all updated on this thread when we have better clarity on the timelines.
Does anyone know of a workaround? Thanks in advance.
I've tried every workaround I can think of, but none of them clear the comments using the rules engine. The only feasible solution remaining is to store all of this information in an MDA table and build a report to display it in a similar fashion. I will be exploring this option this week. Thanks!
Any comment from the Gainsight team on when this ability will be available?
I wanted to know if this is happening on Scorecard 1.0 or 2.0 ?
Thanks
This issue has been prioritised and we are planning to solve this issue as part of our summer release. The change applies only to rules with 'Load to Features' action type. The following is the implementation:
Thanks for your patience on this issue.
One follow up question: if there is a manually entered comment on the feature and the box is checked, will the rule comment replace the manual one?