I have a user who has reached out to us because her name was wrong. I edited her user details in Salesforce but it went out wrong again - I'm assuming once it's in the program that's it!
Is there any way to change what this user is listed as from within the participants list?
Can I edit a user's first name after they've entered a program?
None
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I ran into this issue as well when I was setting up a program that would alert a director to assign a CSM to an account, and then wanted to send an email to the CSM who was assigned as a final step of the program, but since the Account CSM wouldn't have refreshed after they were assigned, I had to create a separate program just to send that last email.