Add to Timeline from Zendesk Widget

  • 18 December 2018
  • 4 replies

Userlevel 5
At the moment you can create (or link to an existing) CTA but there is not the option to log an activity in Timeline. This could be valuable for support reps to share Customer specific information that is not a task / CTA.

4 replies

Is this on the product roadmap?  The ability to post to Timeline from Zendesk would be great!

Is there any update on this?

Userlevel 7
Badge +1

@dan_ahrens @lila_meyer can we get this converted to an Idea and add a ton of votes??

Userlevel 7

Switched to an Idea for better tracking. The Likes are automatically converted to Votes.