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Add Multiple Emails in the Reply To

  • 23 September 2021
  • 1 reply

Userlevel 7
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We are sending out some non-operational emails where we would like to have any replies to the email go to two people.  So, we’re sending from the manager, and would like the manager and the CSM to get any replies that come in.  With the current set up, the manager would get the reply, and then, have to forward to the CSM.

I know you can add CCs in operational emails, but this email is definitely a non-operational one.

1 reply

Userlevel 4

Hello @heather_hansen, thank you for your post. This sounds like a great suggestion/idea to enhance the product, looping in our Product Manager to take this one forward.