Ability to edit a program name once active
CS Journey Orchestrator, Email & Notifications
This may not seem like a big deal but as we grow and revise our publishing standards, it would be so helpful to be able to edit the name of a program that is active.
Yes, we can create a clone with the new name but we then lose the history of the participants.
Yes, we can create a clone with the new name but we then lose the history of the participants.
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Hope your ask is implemented and pushed in V6.2 release.
Please refer this release notes.
Hey Sairam,
I don't think this was something that was implemented. I am not able to change the name of an active program. The updates with this release allow you to edit more but not the name still.
@alex_legay - Just for your info. The Program name is still not editable.
Still not editable. Given the importance of thinking about programs at scale, this would be really helpful.
The inability to edit program elements once live (adding/removing conditional waits, emails, etc) prevents us from creating and optimizing dynamic customer journeys. Without it, we are looking into deprecating our usage of JO in advance of a marketing automation tool.
Hello Everyone,
This is something which we are planning to address as part of JO redesign. I will keep you posted about the flexibility you will be getting with this very soon.
+1 for this, it’s quite frustrating even if minor (for us - not speaking for others)
Hello@clark_burris
Phase 1 JO redesign will be made for single step journey. Tentative timeline mid of Q3.
Any updates on this feature?
A simple design would have been to associate each JO program to a sys_ID and have the system refer to that sys_ID, keeping the user friendly label editable at all times.
Why this is was not made from the get-go is beyond my comprehension.
Could we get an update on this? Is this possible in the new advanced JO program builder? Either in the recent October release, or planned for the January GA release?
This also became even more important with the ability to sync emails to Timeline since it displays the program name.
+1! It’s important to keep the names relevant/up to date. Last time it happened I had help from support and they did it from the backend.
+1! It’s important to keep the names relevant/up to date. Last time it happened I had help from support and they did it from the backend.
Thanks for sharing it’s possible in the backend Romi. Not every instance starts out with a clear naming nomeclature; raising a backend request is ok for a one-time cleanup, but the ability to rename programs once active in the UI would bring the functionality in line with other features in the product.
it goes from acknowledged to in development soon!
+1 on this, forced to clone with a new name and edit then republish is poor user flow
hello, we’re glad to inform that this feature is now available in the newly redesigned version of advanced programs, which is set to launch in the v6.39 release as an open Beta.