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Journey Orchestrator via CSV

  • 30 August 2018
  • 3 replies
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james_whitehead
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Good Afternoon-



As I work through perfecting our data ingest for contacts, I have been asked if we can send to a list of people on a .csv as a one-off.  



I remember this being an option via CoPilot, but I am not finding anything to this effect for Journey Orchestrator.



Is the only way to accomplish this by uploading the .csv to a PowerList and then building a power list off of that?  Or can I trigger an outreach via Journey Orchestrator with an uploaded .csv?



Thanks!



-Jim
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Best answer by lila_meyer 11 September 2018, 19:27

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lila_meyer
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Hi Jim,



I believe the CSV file can only load the email addresses, or the contact IDs. This article actually describes the CSV upload option in more detail.
Lila Meyer, Dir. Global Education Services
james_whitehead
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Hi Lila-



We're getting our feet wet and sending this e-mail via Outreaches.  I see in the Power List building section that there is an option to upload a .csv, but when I do this with the following headers:



First Name

Last Name

E-Mail Address

CSM Name



Only the E-Mail Address can be mapped.  Is this being caused by bad column header names?



Thanks!



-Jim

lila_meyer
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Userlevel 7
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Hi Jim,



You can upload a CSV file to Programs. Do these instructions help?
Lila Meyer, Dir. Global Education Services

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