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Tue, Sep 10, 2019 10:39 PM

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Scorecard report: How to show scorecard measure improvements and declines

A very common request I get during Admin Office Hours is "how do I show improvements or declines in scorecard measures or overall score"

This tends to be an important thing for Customer Success teams (and other teams too!) to see and either learn why things are going well or what's going wrong and course-correct. Let me know if you have any questions in the comments!