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Set Score based on custom object data

  • 28 February 2019
  • 3 replies
  • 54 views
G
Hello,



I have ingest a telemetry data into a custom object, when attempting to run rule to set score card , there is not action for such object.



is there a way to overcome the situation so I will be able to set score based on the custom object?








Thanks,



Gil


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Best answer by sai_raghavarapu 28 February 2019, 13:05

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Hello Gil,



Please make sure you are selecting account/relationship identifier in rule setup.



Set score action is visible only if account/relationship identifier is found in show fields.


sai_ram
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Userlevel 7
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@giloso Please follow the this article for more information, and its true what @sai_raghavarapu said. @sai_raghavarapu Thanks for the quick and accurate response.



@giloso Please let us know if you need help in configuration, always ready to help!


G
Thank you, its working now 🙂


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