Question

KBOT Article Card vs Default View

  • 14 March 2023
  • 3 replies
  • 53 views

We are seeking to assure our Guide Engagements are the main focus for learning content in our KBOT.

The font on the engagements is much smaller and less noticeable than some of the articles we add. In this screenshot, the top 2 are engagements, the 3rd is an article I built in Gainsight (default view) and the highlighted articles are also in Default view but are articles linking out to content. These appear much larger and there is no difference between default and card view.

Is there a way to standardize the way our content displays? 

 


3 replies

Userlevel 7
Badge +2

Drawing your attention on this @aharkut 

Userlevel 3
Badge

Hi Susan (@Gainsight2022 ) for every type of content you are looking to be able to add different font sizes and formatting?
 

Hi @aharkut  Yes, that would be ideal. 

Reply