Question

Snoozed CTAs show in C360's Cockpit

  • 17 March 2016
  • 3 replies
  • 29 views

Userlevel 7
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  • Gainsight Employee: ACE
  • 463 replies
It appears that, when a CTA is snoozed, it still appears in the C360's Cockpit. Am I missing something? The pull-down list only includes "Open CTAs" and "Closed CTAs"...

3 replies

Userlevel 7
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https://support.gainsight.com/hc/en-us/articles/208861278#How-to-Use-the-Snooze-Option

"Snoozed CTAs also display in the customer's C360 Cockpit section. "
Userlevel 7
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Aha, there it is. I searched for that info, but didn't find it. Thanks Jeff 🙂
Userlevel 7
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No worries. Happens to me ALL the time.  :)

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