I’ve noticed this weird issue after the recent upgrade to Gainsight NXT
I’m unable to paste any plain text from the clipboard to the rich-text fields in Gainsight NXT.
It will allow me to paste any pre-formatted text but does not allow “Paste as plain text” or Paste any text copied from a notepad (i.e. plain-text format)
Also a Ctrl+Z does not work to Undo any activity within the rich-text box.
What changed? how can this be fixed?
It sure looks like it. I’ve logged a support ticket. Let’s see what they find.