Identify the source of closed
CTAs for Reports: The ability to identify the
source (Manual, Rules, or Mass Edit) from which a CTA is closed is now
added. To support this, the ‘Closed Source’ field is added in the CTA
I do not have the "Closed Source" field available on my CTA.
If this field is only available in Reporting, I recommend you update the Pre-Release notes to indicate that this feature is only available to Admins in Reports 2.0.
Furthermore, why [i]wouldn't this be available on the CTA? If i was a CSM, rather than an Admin, I would love to know why/who closed out my CTA rather than bug the admin for that info...wouldn't you?
Best answer by nitisha_rathiView original
You can add the 'Close Source' field in CTA type layout to see it in cockpit detail view.
Please let me know if you have any other questions.