My CSMs are loving the calendar integration, and are finding it a great time saver. One thing that has been suggested that would help make it even better would be the ability for the CSM to filter out meetings that they don’t want to see there. For example, recurring internal team meetings.
Google Calendar Integration on Home
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+@rakesh on this input
Hi@heather_hansen
This sounds like a great idea.
However, currently the Calendar widget does not know or understand events / meetings. All events are equal today. Currently, we do not have any plan for us to be able to identify and understand events, filter events, etc. I’ll monitor this thread for usecases / demand as we go ahead.
+1 for this. Our team would like to have the ability to filter calendar events that are only outbound with customers.
Bonus if they can filter and choose perhaps via a plugin in calendar invites that pushes only user selected meetings into the integration.
This is an interesting topic that I’ve also been researching. We use Google so I found the API information here.
The only option I can see is if GS could Grab the “organizer/email”, if it matches CSM or a Company/Relationship Person that the CSM is assigned to, then show the meeting.