When Reports 2.0 is enabled for non-admin access, can admin reports be edited by end users?
CS Reports & Dashboards
This is related to https://community.gainsight.com/gainsight/topics/non-admin-users-should-have-access-to-build-view-an... which shows to be "Answered."
I understand there is already a way to expose Reports 2.0 for non-administrators to use, but this raises some concerns for me:
- Would this give end users the ability to edit the reports created by admins? If so, there needs to be a way to abstract the Admin-created reports so that the end users can't mess with them.
- Giving end users direct access to Reports 2.0 also could create an organization and management nightmare. It's already a bit cumbersome searching through the reports as it is without opening the floodgates to end users to create their own. I see there is already a related idea here: https://getsatisfaction.com/gainsight/topics/folder-system-or-ability-to-categorize-reports so hopefully this would be organized in a way that would make management simpler.
- It seems a bit clunky to have end users be able to create their own reports, but have no dashboard to organize them so that they don't have to go back to R2.0 every time they want to run a single report. I will open a separate idea for this.
I understand there is already a way to expose Reports 2.0 for non-administrators to use, but this raises some concerns for me:
- Would this give end users the ability to edit the reports created by admins? If so, there needs to be a way to abstract the Admin-created reports so that the end users can't mess with them.
- Giving end users direct access to Reports 2.0 also could create an organization and management nightmare. It's already a bit cumbersome searching through the reports as it is without opening the floodgates to end users to create their own. I see there is already a related idea here: https://getsatisfaction.com/gainsight/topics/folder-system-or-ability-to-categorize-reports so hopefully this would be organized in a way that would make management simpler.
- It seems a bit clunky to have end users be able to create their own reports, but have no dashboard to organize them so that they don't have to go back to R2.0 every time they want to run a single report. I will open a separate idea for this.
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You've raised some very valid concerns. While we intend to allow non admin users to create users, i agree that it should not end up in a management nightmare for admins. We will brainstorm internally on this and get back with a proper solution.
Thanks!