Rules Engine: Need a way to view Rules without going into Edit mode
CS Rules & Permissions
When I click on a Rule and the summary tab comes up, I can view basic details about the rule including the SHOW and FILTER and the basic RULE ACTIONS. But if I want to see detail about the Rule Actions or Schedule I have to click Edit to view those pages. This increases the chance of someone accidentally modifying a rule when they just want to view - especially when click the NEXT button automatically saves any changes.
We need a "view only" mode so that I can see the detail on the Setup Rule, Setup Actions and Schedule tabs without being able to inadvertently change anything when I did not intend to.
We need a "view only" mode so that I can see the detail on the Setup Rule, Setup Actions and Schedule tabs without being able to inadvertently change anything when I did not intend to.
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I also opened up this enhancement request https://community.gainsight.com/gainsight/topics/rules-engine-include-basic-schedule-info-on-the-rul... to include the basic schedule details in the Rules Manager list view (so I don't even have to pull up the Rules Summary to see the schedule frequency and time).
Also, any movement between screens using the navigation breadcrumbs (e.g. Rules Engine > Edit Rule > Setup Rule > Setup Action > Schedule) do not get saved...again, not very clear to the user.