Sync CTA activity history from SFDC to Gainsight
CS Timeline
With the Saleforce Inbox plugin for outlook, we now have the ability to associate an email to the activity history of a CTA in SFDC; which is great. The problem is, this doesn't sync back to the CTA record in Gainsight. This would solve a big obstacle we are currently experiencing with keeping the flow of communication recorded in the CTA we are working out of in Gainsight.
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Tracy
I will be happy to jump on a call to further discuss the use-case. Can you please help set-up the call.
Thanks,
Nitisha