Hi Team,
When a merge fails, the Customer wants an email to be triggered to his Inbox? So that the customer will be notified regarding the failure instead of going to the logs to check.
Thank you,
Sai Teja G
Email Should be triggered when a Company Merge request gets ABORTED
CS Data Management & Integrations
Sign up
If you ever had a profile with us, there's no need to create another one.
Don't worry if your email address has since changed, or you can't remember your login, just let us know at community@gainsight.com and we'll help you get started from where you left.
Else, please continue with the registration below.
Welcome to the Gainsight Community
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.
Yes this would be great because sometimes the merge process takes many hours to complete and we move on to do other things. I will likely forget to go back and check the logs to see if the merge was successful or not. And then trying to remember which accounts I was trying to merge initially is very difficult. The failure does not give me the option to “try again” and it remember which accounts and which settings. Therefore an email notice as soon as it fails would be wonderful. Thanks.