I was wondering if there is a plan at some point to include a comment thread (similar to the one for SPs) for CTAs? This with the ability to @ people would help our CSM to collaborate on a specific CTA without spamming the Timeline with a new entry.
Comment thread for CTAs
CS Cockpit & Playbooks
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The same idea could also apply to customer goals.
You may try to suggest this as a feature Idea for Cockpits and Playbooks@matthieuland
100% agree. Super idée@matthieuland . I’ll go upvote when it’s made it to an idea 
I converted this post into an idea.
Really like this idea for both CTAs and goals!