If I search for "ben" i only get the result for an entry where ben was used exactly.
If I search for "benjamin" I get the result for a different entry where Benjamin is listed as an attendee.
It's the same Ben which could lead to missing key info
Timeline search is too narrowly defined
CS Timeline
If I search for "ben" i only get the result for an entry where ben was used exactly.
If I search for "benjamin" I get the result for a different entry where Benjamin is listed as an attendee.
It's the same Ben which could lead to missing key info
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Hello Everyone!
Happy to announce that your request has been considered and included as part of the v6.18 release (SFDC / NXT). With this release, Timeline's search functionality has been improved. Users can now search by Content, Entity, and People. This enhancement enables users to add additional options to limit the search and to filter search results further.
This feature is implemented in both SFDC & NXT versions.
Thanks for posting!